I wound up posting a thread for my problem and within moments I had advice, support, & camaraderie. I had found fellow crafters some of who had experienced my issue and could offer advice, others who just posted a note sharing my pain!
I have found the forums to be a great place where some wonderful people "hang out". Business advice is shared as well as personal ups & downs. The forums are the heart of the Etsy community.
The other day I stumbled upon a post that made my heart skip a beat. This was the post: Etsy member lost her son Friday the post was written by the sister of the member. Her 5 year old son was hit by a car while crossing the street in a crosswalk with his classmates and teacher. This thread quickly grew as fellow Etsy members posted their thoughts and prayers to send to this family. The family had set up a website to help defray funeral costs and another Etsy member took it upon themself to set up a listing of items that people could purchase and the seller would donate the proceeds to the family.
I am offering the proceeds from the sale of my rainbow pennant/banner to Zachary's family. You can find many other items on Etsy with proceeds being donated to Zachary's family, simpy search "Zachary" under items/tags.